Insurance denied your claim?

Upload your denial letter. We'll find the weaknesses in their decision and write a professional complaint — starting from $79.

44% of general insurance complaints to AFCA resolve at the first stage
Take a Photo of Your Letter
Your analysis is free. Always.
Your documents are private and encrypted.

How it works

1

Upload your document

Take a photo or upload a file. Photos, PDFs, screenshots all work.

2

Tell us what happened

Record a voice message or type it out. No need to be formal.

3

Get a free analysis

We explain what your document means and how strong your position is.

4

Get your response letter

From $35. Not satisfied? Full refund, no questions asked.

We help with:

Home insurance claim denied
Car insurance dispute
Health insurance refusal
Travel insurance rejected
Income protection delayed
Life insurance dispute
AnalysisFREE \u2014 always
Response letterfrom $35

A public adjuster or lawyer charges $500–$5,000+

Not satisfied? Full refund, no questions asked.

You can always handle this yourself

Here are your free options:

AFCA (free)

Lodge a complaint with the Australian Financial Complaints Authority for free

Insurance Council of Australia

Industry information and general insurance code

DocAdvocate saves you time by handling the paperwork.

Take a Photo of Your Letter

This is document preparation, not legal advice. For legal matters, consult a qualified professional.